Welcome to the Have Your Say portal

Feedback from our couriers: Your Voice Matters

This online platform is designed to provide you with a direct channel to share your thoughts, suggestions, and
feedback about your experience working with us.

Your voice is incredibly important to us, and we value your insights. Whether you have a great idea to improve
our operations, a concern you’d like to address, or simply want to share your experiences, the portal is your
space to do so.

Leave feedback:

Constructive feedback is always very welcome and we would love to hear your thoughts. If you are not comfortable identifying yourself, you can leave your feedback anonymously and we will be sure to share it with our dedicated team.

Create a case:

If you require a more thorough investigation, please create a case and provide us with detailed information.
We will need your contact details to keep you updated on the progress of your case.

View case:

You will need to create an account. Once you have established your username and password, you will
be able to check responses related to your case and provide any additional information if necessary.

All cases are handled confidentially, and eCourier is committed to protecting anyone who raise concerns
in good faith.

By using the Have Your Say portal, you contribute to maintaining a safe ethical and respectful workplace at
eCourier.

Your voice helps us maintain a safe and respectful workplace.
Don’t hesitate to Have Your Say.

Let’s make eCourier a better place together.

Leave Feedback or Create a case